Intermittent Connection Errors

Incident Report for Thentia Cloud

Resolved

This incident has been resolved.

Posted Jul 18, 2025 - 10:58 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 18, 2025 - 06:05 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 18, 2025 - 03:47 EDT

Investigating

We are currently investigating this issue.

Posted Jul 18, 2025 - 02:56 EDT

This incident affected: Thentia Cloud - USA (Workbench / Platform - USA, Portals - USA) and Thentia Cloud - Canada (Workbench / Platform - CA, Portals - CA).