Thentia Cloud 2.0 workbench loading slowly and logout issues

Incident Report for Thentia Cloud

Resolved

This incident has been resolved.

Posted Dec 28, 2023 - 13:51 UTC

Investigating

We are currently investigating reports of pages on the Thentia Cloud 2.0 workbench loading slowly and users getting logged out of the system intermittently

Posted Dec 27, 2023 - 19:01 UTC

This incident affected: Platform (Register, Analytics, Governance, Complaints, Finance, Artificial Intelligence, Workflow, Config, Communications, E-mail Messaging, SMS Messaging) and ThentiaCloud 2.0 Platform.