Thentia Cloud logout/loading issues

Incident Report for Thentia Cloud

Resolved

We've identified and gracefully removed a problematic proxy service from our infrastructure. Since taking this action, we've seen stability since 16:25 Eastern Time.

Posted Oct 30, 2023 - 21:44 UTC

Investigating

We are investigating reports of Thentia Cloud customers getting logged out and/or experiencing slowness with loading pages in the Workbench. We will surface further updates here as they become available.

Posted Oct 30, 2023 - 17:17 UTC

This incident affected: ThentiaCloud 2.0 Platform.