All Systems Operational

Uptime over the past 90 days. View historical uptime.
Thentia Cloud - USA Operational
90 days ago
100.0 % uptime
Today
Workbench / Platform - USA Operational
90 days ago
100.0 % uptime
Today
Portals - USA Operational
90 days ago
100.0 % uptime
Today
Communications - E-mail / SMS - USA Operational
90 days ago
100.0 % uptime
Today
Thentia Cloud - Canada Operational
90 days ago
100.0 % uptime
Today
Workbench / Platform - CA Operational
90 days ago
100.0 % uptime
Today
Portals - CA Operational
90 days ago
100.0 % uptime
Today
Communications - E-mail / SMS - CA Operational
90 days ago
100.0 % uptime
Today
Thentia Cloud - European Union Operational
90 days ago
100.0 % uptime
Today
Workbench / Platform - EU Operational
90 days ago
100.0 % uptime
Today
Portals - EU Operational
90 days ago
100.0 % uptime
Today
Communications - E-mail / SMS - EU Operational
90 days ago
100.0 % uptime
Today
Legacy Platforms Operational
90 days ago
100.0 % uptime
Today
Open Regulate US Operational
90 days ago
100.0 % uptime
Today
Open Regulate CA Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 3, 2025
Workbench Slowness and Portal Login Issues
Resolved - Service has been fully restored for both the Open Regulate Canada portals and Workbench. The incident was caused by authentication tokens that required refreshing, which temporarily prevented portal users from logging in and led to Workbench slowness. Tokens have been updated, and we’re reviewing our token refresh process to help ensure this does not recur.

Thank you for your patience while we worked to resolve this.
Dec 3, 09:52 EST
Investigating - We’re currently investigating reports of Workbench slowness and issues preventing users from logging in to the portal.

Our next update will be provided before 12pm ET.
Dec 3, 09:05 EST
Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

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